Today, Nov. 17, is the day of my book’s release and I want to alert you to a glitch with Amazon that I’ve just found out about.
This morning I’ve received emails from several of you who tell me they’ve received a message saying they need approval from you before they’ll send out your copy. The example below is from a friend and I’ve deleted her order number, so please don’t respond here. I just want you to know that if you get a message like this, please approve your order as soon as possible so they don’t cancel it. Another friend who’s already approved her order said she was told to follow the email to an approval page prior to Dec 17, or her order might be canceled, so I urge you to respond today.
I don’t know what’s happening, but it could be that Amazon has trouble with authors who order several books in other people’s names to make Amazon think their books are selling like wildfire. If that’s the case, that’s good news for me because it means a whole lot of you have already preordered, but the bad news is that now everybody’s going to have to approve their pre-ordered purchase!
That’s so annoying. And I’m so sorry. I’ve notified my marketing contact at Red Feather Mind Body Spirit in case the problem is at their end, and if it is, she’ll take care of it. But I’m pretty sure it’s not my publisher. I received my books over a week ago from them, so this is definitely about Amazon.
If you have told me you will write a review, I suggest you approve your order immediately so they’ll ship the book to you right away. Then publish your review after you’ve read it so they’ll know there hasn’t been any foul play. If you are someone who read an advance galley proof copy, I suggest you wait a few days before you submit your review so they won’t think there’s been any foul play. It’s shocking how many new problems have cropped up for authors in this internet era.
Thank you so very much for your support for The Soul’s Twins.